Customer Experience

Learn How to Stand Out Among The Crowd

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Charlene Can Help In Three Ways

Public speaker with a timely and empowering message. Charlene will customize a talk that will leave your attendees having learned impactful tools that can be put into action immediately.
As a consultant, Charlene will teach you and your teams how to use her tools to increase your business by nurturing relationships and creating raving fans.
Coaching is a passion of Charlene's and she has spent 30 years fine-tuning her skills to help others identify barriers to their success and create a pathway to get what they want.

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Testimonials

Charlene has an incredible ability to look and speak from the listener's point of view. Her way of taking you through all the steps to get you from A to Z is thorough, clear and often times inspiring to the point of "Now why didn't I think of that?"

~~Tod S. Manager, CRM Business Analysis

Ms Krassói delivered impactful stories that left me feeling inspired and willing to be courageous. You could feel the love she has for people and passion for making a difference in the world.

~~Melina M.

Big News

Charlene is the author of the upcoming book White Glove Customer Service: How Relationships Build Your Business Bigger and Faster Than Anything Else. If you would like to receive advanced notice of the book release, please email her at charene@charlenekrassoi.com.